Measuring the Success Level and Effectiveness of Knowledge Management in Organizations: A Case Study
Journal Title: Engineering, Technology & Applied Science Research - Year 2017, Vol 7, Issue 2
Abstract
Knowledge management is a systematic approach to improve organizational ability to mobilize knowledge and facilitate decision-making in setting business strategy. This study identifies the outcomes of an effectively implemented knowledge management in one of the departments of ‘Iran Khodro’ as an empirical case study. Effective factors on effectiveness of knowledge management and effective outcomes of knowledge management were extracted by a semi-structured interview in three questions with 20 experts. Then, results of interviews and the factors extracted from literature were integrated; by removing similar factors, 52 factors were identified and organized in three groups. Using exploratory Delphi analysis in two stages (by expert’s judgments), 30 out of 52 factors extracted from literature and interview were identified as outcomes of knowledge management implemented in the organizations; these factors were evaluated through a second questionnaire in 32 questions for prioritization of their significance in the studied organization by experts and managers. Based on the coefficient calculated for the confirmed factors in three groups of outcomes, the top priority was knowledge, followed by human resource- organization and performance, respectively. Ranking of the rest is explained below.
Authors and Affiliations
A. Mesbah, M. Babaei, A. Shabanali
Effect of Adaptation Gain in Model Reference Adaptive Controlled Second Order System
Adaptive control involves modifying the control law used by the controller to cope with the fact that the parameters of the system being controlled change drastically due to change in environmental conditions or in syste...
RETRACTED: A Semi-Hexagonal Array (1×2) Antenna Using Half Mode Substrate Integrated Waveguide for Short Range Communication Devices
This article has been retracted at the request of the Editor-in-Chief due to extended similarites with an unpublished paper, written by other authors, that was submitted (but not yet published) to several other journals...
Electric Field Simulation Around Contaminated SIR Insulators Using MATLAB
High voltage insulators are mainly used to support transmission lines. This paper focuses on simulating the electric field along the surface of contaminated Silicone Rubber (SIR) insulators. The electric field (EF) distr...
Numerical Investigation of Fluid Flow and Heat Transfer Inside a 2D Enclosure with Three Hot Obstacles on the Ramp under the Influence of a Magnetic Field
This paper focuses on solving the fluid flow and heat transfer equations inside a two-dimensional square enclosure containing three hot obstacles affected by gravity and magnetic force placed on a ramp using Boltzmann me...
Rail-Route Planning Using a Geographical Information System (GIS)
The aim of this study is to analyse the potential of geographical information system (GIS) in decision making in rail route planning process. The various parameters affecting the alignment of rail route are considered in...