SIMULATION MODELLING OF THE AIRPORT PASSENGER SERVICE PROCESS
Journal Title: Проблеми системного підходу в економіці - Year 2018, Vol 1, Issue 63
Abstract
The article is devoted to the study of the efficiency of operation of the registration and checking system of passengers at Boryspil airport, using the theory of mass service. The state of passenger air transportation at Boryspil airport was analysed. The model of the operation of the registration and checking system of passengers is considered, its simulation model is developed, as well as on the basis of the model, recommendations are given to increase the capacity of the Boryspil airport passenger check-in and checking system. The main attention is paid to the problem of the functioning of airport passenger terminals as a complex multichannel mass service system. The results of the study will facilitate the adoption of managerial decisions regarding the improvement of the airport’s operations, namely, optimization of the structure of passenger services.
Authors and Affiliations
T. I. Oleshko, A. V. Verzun
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