Switching cost, Service quality and customers’ acceptance of Islamic micro finance in Kano State Nigeria: The moderating effect of religiosity
Journal Title: IOSR Journal of Humanities and Social Science - Year 2018, Vol 23, Issue 8
Abstract
The detached of this research paper is to make a projected of the model in the direction of examine the moderating relationship in respect ofreligiosity on switching cost, service qualityand customers’ acceptance of Islamic micro finance. This study can be use by stockholders to serve as direction before involving in financing their capital on Islamic micro finance for profits maximization. Financial institutions and Government Organization like; Stock Exchange Commission, Central Bank of Nigeria and other agencies in which theoutcomes of the study will be used to make policies to financial sectors.Consequently, the outcomes of this study would be beneficial to financial institutions, corporate bodies as well as stakeholders whichwill also advance from the result to recognise an appropriate determinants of Islamic Micro Finance as switching cost, servicequalityare considered in the study as the features that could determine the acceptance of Islamic Micro Finance in Kano State, Nigeria.
Authors and Affiliations
Surajo M. Yakubu, Shehu Musa Alhaji
Keywords
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- EP ID EP419677
- DOI 10.9790/0837-2308052530.
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